Optimum Facilities Management

I am writing to say a big thank you for your help and assistance in the lead up to and during the CPA Corporate Assessment. The inspectors praised our preparations for the inspection, a fact that has helped them immensely in doing their job.

We would like to express our sincere thanks to the change management team and in particular Bill Oatham for the hard work and sound advice he has given over the past few months. We are extremely optimistic that the hard work that Bill and the other members of the change management team have done will be successful.

"Bill Oatham was responsible for the mobilisation and operation of a complex Total Facilities Management contract at the Office of the Deputy Prime Minister and the Central London Government Office in London. This change involved a handover from two contractors and the provision of a range of building support services including catering and hospitality to three buildings and over 4,000 staff. Throughout this change Bill was unflappable, strategic, organised and on the button when it came to ensuring that everything hit the target. It was a pleasure working with Bill he is a top communicator, humorous, informed and gets things done."

Willmott Dixon Partnership would like to formally recognise the efforts that Bill Oatham has made on behalf of Hammersmith & Fulham Homes in bringing this agreement to fruition. His professional manner in the conducting of these negotiations has enabled both parties to move forward in a productive and mutually beneficial manner.

"I worked alongside Bill Oatham in a social housing setting and found him to be very proactive, resourceful and reliable. During the project Bill developed a number of strategies to assist the client organisation to obtain best value and save substantial sums. I would welcome the opportunity to work with Bill again in the future and would have no hesitation recommending his services."

My sincere thanks to Bill Oatham for the successful mobilisation and implementation of the contract for the Office of the Deputy Prime Minister (ODPM). Bill has been instrumental and invaluable during this process which has made the start of this partnership an immediate success.

Thank you for the improved services and personnel changes. I am impressed with the way you have got to grips with the numerous problems so quickly and look forward to being the beneficiary of these improved services. As you know most of these relate to business critical plant and systems and it is imperative that the right SLA’s in place.

A big thank you for all the work on mobilisation and transition you have done. Not easy picking up from the previous person where they left off, but you have coped well with it all. Our Client also mentioned your detailed knowledge on transition activity. Thank you.